Fatoumata (Penda) Sylla
About Fatoumata (Penda) Sylla
Fatoumata (Penda) Sylla is a SAP Data Steward Business Partner at Mettler-Toledo International, Inc, where she has worked since 2020. She holds a Bachelor of Business Administration and is fluent in six languages.
Work at Mettler-Toledo International
Fatoumata Sylla has been serving as an SAP Data Steward Business Partner at Mettler-Toledo International, Inc. since February 2020. In this role, she is responsible for managing and maintaining data integrity within the SAP system. Her position involves collaborating with various departments to ensure accurate data flow and compliance with company standards. With over four years of experience in this role, she contributes to the efficiency of data management processes within the organization.
Education and Expertise
Fatoumata Sylla has a diverse educational background. She studied Registered Nursing at Columbus State Community College from 2011 to 2013. She also pursued Human Resources Management at Strayer University, earning an Associate's degree from 2016 to 2019 and a Bachelor of Business Administration (BBA) in Human Resources Management/Personnel Administration from 2021 to 2022. Additionally, she completed an ESL program at the Jewish Community Center from 2009 to 2010. This educational foundation supports her expertise in data stewardship and human resources.
Professional Experience
Fatoumata Sylla has accumulated significant professional experience across various fields. She has six years of experience in customer service, where she developed skills in client relations and problem-solving. Additionally, she has two years of experience in recruiting, focusing on talent acquisition and employee engagement. Her background also includes ten years in sales, providing her with a comprehensive understanding of customer needs and business operations.
Language Proficiency
Fatoumata Sylla is fluent in six languages: Wolof, Soninke, Fulani, Hassaniya, English, and French. This linguistic ability enhances her communication skills and allows her to engage with a diverse range of clients and colleagues. Her proficiency in multiple languages is an asset in her roles, particularly in customer service and data stewardship, where effective communication is essential.
Previous Employment at Verizon
Prior to her current role, Fatoumata Sylla worked at Verizon as a Customer Service Specialist from 2014 to 2019 in Hilliard, Ohio. During her five years at Verizon, she focused on providing customer support and resolving inquiries, which contributed to her extensive experience in customer service. This role helped her develop strong interpersonal skills and a deep understanding of customer needs.