Franklin Stewart Iii
About Franklin Stewart Iii
Franklin Stewart III serves as the Global Quality Manager at Mettler-Toledo International, Inc., where he has worked since 2019. He has a strong background in quality management, having previously led the North America Hub's Quality & Inspection operations for a decade.
Work at Mettler-Toledo International
Franklin Stewart III has been serving as the Global Quality Manager at Mettler-Toledo International, Inc. since 2019. In this role, he operates from the Columbus, Ohio area and has been instrumental in reducing warranty costs by 17%. He has also improved the median resolution time for customer complaints by 25% through various strategic initiatives. Prior to his current position, he worked for ten years as the Head of Quality & Inspection for the North America Hub/Operations from 2008 to 2018.
Education and Expertise
Franklin Stewart III holds a Master's degree in Business Operational Excellence from The Ohio State University Fisher College of Business, which he completed in 2010. He also earned a Master's degree in Material Science Engineering from Wright State University between 2006 and 2008. Additionally, he obtained a Bachelor of Science in Welding Engineering from The Ohio State University, where he studied from 1998 to 2004.
Background
Stewart's professional background includes significant experience in quality management and operational excellence. He has led the strategic and tactical execution of a new management system and played a key role in the implementation of SAP. His leadership has fostered a culture of accountability across multiple facilities and spearheaded sustainable changes within the organization.
Achievements
During his tenure at Mettler-Toledo International, Franklin Stewart III implemented the EN 1090 Class 3 standard, which created opportunities for over $1 million in new business in the European market. He also developed a comprehensive three-year unit operations plan that leveraged customer expectations, benchmarks, and best practices to enhance operational efficiency.