Furakorn Ngasaman
About Furakorn Ngasaman
Furakorn Ngasaman is an RBO Executive and Data Steward at Mettler-Toledo International, Inc, where he manages system data and supports APAC offices. He has a background in customer support and content analysis, with experience in SAP and ServiceNow.
Work at Mettler-Toledo International
Furakorn Ngasaman has been employed at Mettler-Toledo International, Inc. as an RBO Executive - Data Steward since 2020. In this role, he is responsible for managing customer and material master data across the Asia-Pacific (APAC) region, which includes support for six countries, such as Japan and Korea. His work involves utilizing SAP ECC and SAP CRM platforms to ensure data accuracy and compliance with data policies.
Previous Experience at Accenture
Prior to his current role, Furakorn Ngasaman worked at Accenture as a Content Analyst from 2017 to 2020. During his three years at Accenture, he developed skills in data management and analysis, contributing to various projects that required attention to detail and effective communication.
Customer Support Roles
Furakorn Ngasaman has a background in customer support, having worked as a Customer Support Associate at Grab from 2016 to 2017 and as a Customer Service Representative at SELLBYTEL Group from 2015 to 2016. These roles provided him with experience in handling customer inquiries and resolving issues in a call center environment.
Education and Expertise
Furakorn Ngasaman studied at Bangkok University, where he earned a Bachelor of Arts in English from 2010 to 2014. He also attended Welkom-Gimnasium High School in South Africa for one year from 2008 to 2009. His educational background supports his expertise in communication and data management.
Data Management Responsibilities
In his current position, Furakorn Ngasaman is responsible for performing quality checks and corrections of master data objects. He utilizes ServiceNow for setting up tickets related to data changes for the Data Governance Team. He collaborates with cross-departmental teams, including Sales, Finance, and Logistics, to ensure accurate data maintenance and compliance with organizational data policies.