İrem Parlak Eroğlu
About İrem Parlak Eroğlu
İrem Parlak Eroğlu is a Service Inside Sales Representative at Mettler-Toledo International, Inc., where she has worked since 2012. She manages the import process of spare parts, oversees warranty processes, and ensures accurate data entry in the NAV system.
Work at Mettler-Toledo International
İrem Parlak Eroğlu has been employed at Mettler-Toledo International, Inc. since 2012 as a Service Inside Sales Representative. In this role, she manages the import process of spare parts and ensures the accurate entry of faulty devices into the NAV system. Eroğlu is responsible for creating work orders and overseeing the warranty processes for the service department. She plays a crucial role in directing service requests and issues to the appropriate departments for resolution, contributing to the efficiency of operations.
Education and Expertise
İrem Parlak Eroğlu has been studying at Ege Üniversitesi since 2007, focusing on Kimya. Her educational background provides her with a solid foundation in chemical principles, which may enhance her understanding of the products and services offered at Mettler-Toledo International. This academic pursuit complements her professional responsibilities in managing spare parts and service processes.
Background
İrem Parlak Eroğlu has worked in the service sales sector for over a decade, specifically at Mettler-Toledo International, Inc. in Üsküdar, İstanbul, Türkiye. Her long tenure at the company highlights her commitment and expertise in handling service-related tasks, particularly in the management of spare parts and warranty processes.
Responsibilities in Spare Parts Management
In her role, İrem Parlak Eroğlu handles communication and follow-up for all spare parts and consumables quotations, including the billing processes. She ensures that all aspects of spare parts management are conducted accurately and efficiently, which is essential for maintaining customer satisfaction and operational effectiveness.