Jan Schrader
About Jan Schrader
Jan Schrader serves as the Global Service Desk Leader EU at Mettler-Toledo International, Inc, a position he has held since 2021. He has over a decade of experience in various roles within the technology and support sectors, including previous positions at Atos and Testronic.
Work at Mettler-Toledo International
Jan Schrader has been employed at Mettler-Toledo International, Inc since 2017. He initially served as a Global Service Desk Analyst for four years, where he contributed to the company's service desk operations. In 2021, he advanced to the role of Global Service Desk Leader EU, overseeing service desk functions across Europe. Additionally, he has held the position of Przewodniczący rady pracowniczej since 2019, representing employee interests within the company. His work is based in Warszawa, woj. mazowieckie, Polska.
Previous Experience in IT Support
Before joining Mettler-Toledo, Jan Schrader worked at Atos as a 1st Line Support Analyst for nine months in 2017. In this role, he provided technical support and assistance to users, resolving issues related to IT services. Prior to that, he was employed at Testronic from 2012 to 2016 as a QA Technician, where he was involved in quality assurance processes. His experience in these positions has contributed to his expertise in service desk management and IT support.
Leadership Role in Employee Representation
Since 2019, Jan Schrader has served as Przewodniczący rady pracowniczej at Mettler-Toledo International, Inc. In this leadership role, he represents the interests of employees within the organization. His responsibilities include facilitating communication between management and staff, addressing employee concerns, and promoting a positive workplace environment. This position reflects his commitment to employee advocacy and organizational development.
Career Development Timeline
Jan Schrader's career in the IT and support sector spans over a decade. He began his professional journey at Testronic as a QA Technician from 2012 to 2016. Following this, he transitioned to Mettler-Toledo International as a Global Service Desk Analyst from 2017 to 2021. His experience at Atos as a 1st Line Support Analyst in 2017 further enhanced his skills in user support. His current roles at Mettler-Toledo highlight his progression and expertise within the company.