Jonas Norberg
About Jonas Norberg
Jonas Norberg is a Service Coordinator at Mettler-Toledo International, Inc, with a diverse background in customer service and logistics. He has over 30 years of experience in various roles, including traffic coordination and project management, across multiple organizations in Sweden.
Work at Mettler-Toledo International
Jonas Norberg has been employed at Mettler-Toledo International, Inc. as a Service Coordinator since 2020. In this role, he is responsible for managing service cases and ensuring high-quality customer service. He acts as a vital link between customers and the technician team, effectively addressing customer needs and efficiently allocating urgent service requests to the appropriate technicians.
Previous Employment Experience
Before joining Mettler-Toledo International, Jonas Norberg held various positions in different organizations. He worked at Martin & Servera as a Produktionsledare, Truckförare, and Lagerarbetare from 1988 to 1998. He served as a Traffic Coordinator at Modern Times Group MTG AB from 2001 to 2003. Additionally, he worked as an Elevassistent and Lärarassistent at Stockholms stad from 2004 to 2005, and as a Medlemskapsadministratör at Handelsanställdas förbund from 2019 to 2020. His role at Schindler Hiss AB included responsibilities as an Administratör reservdelar, Orderadministratör, and Lager- och Logistikansvarig from 2006 to 2018.
Education and Expertise
Jonas Norberg has pursued various educational qualifications that support his career. He studied at Thorilsplans Gymnasium, achieving Gymnasieingenjör from 1983 to 1987. He furthered his education at NTI-skolan, where he completed courses in Nätverk/PC-samordning & Programering, Webbdesign, and Multimedia producent in 1999 and 2000. Additionally, he studied at Alfamation, obtaining a certification as Hård- och Mjukvaruspecialisten in 1998.
Project Management Experience
In his current role as a Service Coordinator, Jonas Norberg has gained experience in project management. He is responsible for handling urgent service requests and ensuring that they are allocated efficiently to the technician team. His ability to manage cases professionally contributes to maintaining high standards of customer service within the organization.
Military Service Background
Jonas Norberg completed his military service at Försvarsmakten from 1987 to 1988. This experience provided him with foundational skills and discipline that have contributed to his professional development throughout his career.