Karen Mc Aughtry
About Karen Mc Aughtry
Karen Mc Aughtry is a Telesales Account Manager - Service with over 12 years of experience in account management and customer service, currently working in Leicester, United Kingdom. She has a background in biochemistry and microbiology and has held various roles in the electrical and electronic manufacturing industry since 2012.
Current Role as Telesales Account Manager
Karen Mc Aughtry has served as a Telesales Account Manager - Service since February 2019. She is based in Leicester, United Kingdom, where she has developed her expertise in sales management and customer service. In this role, she focuses on business development and maintaining client relationships, contributing to the growth of the company.
Experience in Quality Assurance
In addition to her current position, Karen has worked as a Quality Assurance Coach since 2016. This role has allowed her to enhance her skills in product development and project management. Her experience in quality assurance complements her sales and customer service capabilities.
Background in Account Management
Karen has extensive experience in account management, having worked as an Internal Account Manager - Service since 2012. This position has further solidified her expertise in managing client accounts and ensuring customer satisfaction within the electrical and electronic manufacturing industry.
Previous Employment History
Before her current roles, Karen worked at Bunzl Catering Supplies as a Customer Service Advisor from 2005 to 2012. She also held a position as a Telemarketer for four months in 2012. Earlier in her career, she was a Medical Laboratory Assistant at the National Blood Service from 2000 to 2005.
Educational Background
Karen studied at Queen Elizabeth School Atherstone, where she completed her high school education from 1991 to 1997. She then attended Staffordshire University, earning a Bachelor's Degree in Biochemistry and Microbiology from 1997 to 2000.