Kriwut Yanawimuti
About Kriwut Yanawimuti
Kriwut Yanawimuti is a Customer Service Team Lead with extensive experience in Business Process Outsourcing and IT consulting. He has held various roles in notable companies and is currently seeking new opportunities in the Information Technology and Customer Service sectors.
Current Role at Mettler-Toledo International
Kriwut Yanawimuti has been serving as the Customer Service Team Lead at Mettler-Toledo International, Inc since 2021. In this role, he oversees customer service operations and ensures effective communication between the company and its clients. His leadership contributes to enhancing customer satisfaction and operational efficiency. His tenure at Mettler-Toledo highlights his commitment to delivering quality service in a technical environment.
Previous Experience in Customer Service and IT
Kriwut Yanawimuti has extensive experience in customer service and IT roles across various companies. He worked at Cognizant as a Content Review Analyst - Team Lead from 2017 to 2019, where he managed a team focused on content quality. Prior to that, he held positions at Accenture, including Community Operations Analyst and Point of Contact, contributing to operational excellence in customer service. His background in Business Process Outsourcing (BPO) further solidifies his expertise in the field.
Educational Background
Kriwut Yanawimuti earned a Master’s Degree in Engineering Business Management from the University of Warwick, studying from 2013 to 2015. This advanced education provided him with a strong foundation in both engineering principles and business management practices, equipping him with skills applicable to various roles in technology and customer service.
Career History in Engineering and Sales
Before his current role, Kriwut Yanawimuti worked at Sumitomo Electric Industries, Ltd. as a Sales Engineer for seven months in 2015. This position involved engaging with clients and promoting technical solutions, which contributed to his understanding of sales dynamics in the engineering sector. He also gained experience in customer due diligence while working at HSBC for six months in 2017.
Professional Aspirations
Kriwut Yanawimuti is actively seeking new opportunities in the Information Technology and Customer Service sectors. He aims to leverage his diverse skill set and extensive experience to take on challenging roles that allow for professional growth and contribution to organizational success.