Mamadou Diouf
About Mamadou Diouf
Mamadou Diouf is a Customer Service Manager at Mettler-Toledo International, Inc, where he has worked since 2016. He previously served as a Team Leader at Zulily for one year and holds a Bachelor of Business Administration from Université Toulouse 1 Capitole.
Work at Mettler-Toledo International
Mamadou Diouf has been employed at Mettler-Toledo International, Inc. since 2016, serving as a Customer Service Manager. In this role, he oversees customer service operations, ensuring that client needs are met efficiently. His responsibilities include managing customer inquiries, resolving issues, and leading the customer service team to enhance overall satisfaction. His tenure at Mettler-Toledo has contributed to the company's commitment to quality service.
Previous Experience at Zulily
Prior to his current role, Mamadou Diouf worked at Zulily as a Team Leader from 2013 to 2014. Based in Columbus, Ohio, he was responsible for guiding a team and ensuring effective operations within the customer service department. His experience at Zulily provided him with valuable insights into team management and customer engagement strategies.
Education and Expertise
Mamadou Diouf studied at Université Toulouse 1 Capitole, where he earned a Bachelor of Business Administration (BBA) in Business Administration and Management from 2004 to 2009. This educational background equipped him with foundational knowledge in business principles, management strategies, and operational efficiency, which he applies in his professional roles.
Professional Background
Mamadou Diouf has built a career in customer service management, with significant experience in leading teams and enhancing customer satisfaction. His professional journey includes a pivotal role at Zulily and his current position at Mettler-Toledo International, where he continues to develop his skills in customer relations and team leadership.