Marie Leroy
About Marie Leroy
Marie Leroy is a Training Manager and Customer Service Coordinator at Mettler-Toledo International, Inc., where she has worked since 2021. She has a background in sales support and management, with previous roles at Le Groupe La Poste and NordGlass, and holds qualifications in administrative assistance and organizational management.
Current Role at Mettler-Toledo International
Marie Leroy serves as the Training Manager and Customer Service Coordinator at Mettler-Toledo International, Inc. since 2021. In this role, she coordinates support services and manages customer training activities for an authorized training organization that holds QUALIOPI certification. She oversees the preparation, implementation, presentation, and monitoring of training KPIs, ensuring that training programs meet the needs of the organization and its clients.
Previous Experience in Customer Service and Sales
Prior to her current position, Marie Leroy worked at Mettler-Toledo International, Inc. as a Customer Service Coordinator from 2017 to 2021. She has also held various roles in sales and support, including a position as Sales Staff at Le Groupe La Poste in 2013 and as a Sales Support Assistant at NordGlass in 2017. These experiences have contributed to her expertise in customer service and sales support.
Educational Background
Marie Leroy completed her studies at Lycée Technique Descartes, where she achieved a BTS in Assistant administratif et techniques de secrétariat from 2011 to 2013. She furthered her education at IUT Toulon La Garde, obtaining a Licence professionnelle in Management des organisations et de la qualité from 2013 to 2014. Additionally, she earned her Baccalauréat in Littérature from Lycée des 7 mares between 2007 and 2010.
Professional Development and Training Management
In her role as Training Manager, Marie Leroy is responsible for identifying technical training needs for field technicians and planning annual training programs. Her management of customer training activities ensures that the training provided aligns with industry standards and meets the requirements of the organization. Her efforts contribute to the continuous improvement of training services within Mettler-Toledo International.
Career Progression and Roles
Marie Leroy has a diverse career history that includes positions such as Management Assistant at Distri Securite from 2011 to 2012 and Quality Manager at Le Groupe La Poste from 2013 to 2014. Her varied roles have equipped her with a broad skill set in management, quality assurance, and customer service, facilitating her growth in the training and support sectors.