Marwa Allani
About Marwa Allani
Marwa Allani is a Customer Support Agent - Export at Mettler-Toledo International, Inc, where she has worked since 2021. With a background in language teaching and fluency in four languages, she effectively communicates with a diverse customer base while managing logistics for the Middle East and Africa region.
Current Role at Mettler-Toledo International
Marwa Allani currently serves as a Customer Support Agent - Export at Mettler-Toledo International, Inc. She has held this position since 2021, contributing to the company's operations for three years. In her role, she provides customer support specifically for the Middle East and Africa region, managing complex logistics and export documentation. Her responsibilities include coordinating with multiple departments, such as Financial and Logistics, to ensure efficient order and shipment processes.
Previous Experience at Mettler-Toledo International
Prior to her current role, Marwa Allani worked as a Customer Advisor at Mettler-Toledo International, Inc. for five months in 2021. During this time, she gained valuable experience in customer service and support, which laid the foundation for her current position. Her work in this capacity was based in Varsovie, Mazovie, Pologne.
Background in Language Teaching
Marwa Allani has a background in language teaching, having worked as a French Teacher at the International School of Languages Warszawa Szkoła językowa ISLW from 2019 to 2020. This experience enhanced her communication skills, allowing her to effectively engage with a diverse range of customers. Her teaching role lasted for six months in Warsaw, Mazowieckie, Poland.
Language Proficiency
Marwa Allani is fluent in four languages: French, English, Arabic, and Spanish. This proficiency enables her to communicate effectively with a diverse customer base, enhancing her ability to provide support and resolve issues across different cultural contexts.
Education and Early Career
Marwa Allani studied at the Faculté De Pharmacie de Monastir from 2012 to 2019, completing a seven-year program. She also gained practical experience as a Clinical Pharmacy Intern at Hopital LA RABTA from 2018 to 2019. Additionally, she worked as an Animator at AIESEC in Prague for two months in 2017, further diversifying her professional experience.