Muhammad Farid Mohd Zahir
About Muhammad Farid Mohd Zahir
Muhammad Farid Mohd Zahir is an Application Specialist at Mettler-Toledo International, Inc, where he provides technical support and collaborates with sales teams to enhance customer satisfaction and achieve sales targets. He specializes in PLC automation solutions and holds a Diploma in Industrial Electronics in Mechatronics and a Bachelor of Engineering Technology in Instrumentation and Control Engineering.
Work at Mettler-Toledo International
Muhammad Farid Mohd Zahir has been employed as an Application Specialist at Mettler-Toledo International, Inc since 2019. In this role, he provides technical pre and post-sales application support, collaborating with sales and service teams to achieve sales targets. He acts as a key technical advisor and product advocate for Mettler-Toledo products and solutions. His responsibilities include interacting with customers' engineering teams to demonstrate the value propositions of Mettler-Toledo's offerings and ensuring successful integration with both new and existing systems.
Education and Expertise
Muhammad Farid Mohd Zahir studied at the German-Malaysian Institute, where he earned a Diploma in Industrial Electronics in Mechatronics from 2011 to 2014. He furthered his education at Universiti Kuala Lumpur, obtaining a Bachelor of Engineering Technology (BET) in Instrumentation and Control Engineering from 2014 to 2017. His academic background supports his specialization in developing PLC automation solutions and designing control panel layouts using AutoCAD.
Technical Skills and Responsibilities
Muhammad Farid Mohd Zahir possesses expertise in the installation of electrical, electronic, and instrument equipment. He prepares cost estimates by analyzing blueprints, plans, and related customer documents and specifications. He manages projects in collaboration with vendors, internal customers, and end customers. Additionally, he serves as the point of contact for selected key accounts, addressing all technical matters and gaining customer acceptance by demonstrating cost reductions and operational improvements in production processes.
Collaboration and Customer Interaction
In his role, Muhammad Farid Mohd Zahir interacts closely with customers' engineering teams to illustrate the value propositions of Mettler-Toledo products. His collaboration with sales and service teams is essential in meeting and exceeding sales targets. He plays a critical role in ensuring that customers understand the benefits of integrating Mettler-Toledo solutions into their existing systems, thereby enhancing operational efficiency.