Papa Mbow
About Papa Mbow
Papa Mbow is a Scheduling Analyst at Mettler-Toledo International, Inc, with a strong background in the transportation industry and expertise in strategic planning and operations management.
Work at Mettler-Toledo International
Currently, Papa Mbow serves as a Scheduling Analyst at Mettler-Toledo International, Inc, a position he has held since 2018. In addition, he has been working as a Contract Administrator at the same company since 2016. His role involves coordinating schedules and managing contracts, contributing to the operational efficiency of the organization. Mettler-Toledo International is known for its precision instruments and solutions, and Mbow's expertise in strategic planning and operations management supports the company's objectives.
Previous Experience in Customer Service
Before joining Mettler-Toledo, Papa Mbow worked at NCO Financial Systems as a Customer Service Representative from 2010 to 2015. During his five years in this role, he developed skills in customer service, which are essential for maintaining client relationships and ensuring satisfaction. His experience in this position laid the groundwork for his current analytical role, where customer service principles are critical.
Background in Transportation Sector
Papa Mbow has a strong background in the transportation, trucking, and railroad industry. He worked as a taxi driver for Yellow Cab of Columbus from 2005 to 2013, gaining eight years of experience in the transportation sector. This experience provided him with insights into the operational challenges and customer service demands of the industry, which he has leveraged in his subsequent roles.
Education and Expertise
Papa Mbow studied at Columbus State Community College, where he achieved a degree in Computer Science from 2012 to 2015. His education has equipped him with technical skills that complement his expertise in strategic planning and operations management. Additionally, he possesses skills in budgeting, which are valuable in both his current and previous roles.