Paul Vallis
About Paul Vallis
Paul Vallis is a Service Product Manager and Service Business Developer with extensive experience in service product portfolio management and team leadership. He has a background in inventory management and has worked for notable companies such as Cromwell Group and Mettler-Toledo International.
Work at Mettler-Toledo International
Currently, Paul Vallis serves as Service Product Manager and Service Business Developer at Mettler-Toledo International, Inc. since 2018. In this role, he has developed positioning strategies for the service product portfolio, focusing on optimized pricing and lifecycle management. He manages a multi-million pound UK Service Contracts team and a Service Data Analytics team, aiming to enhance the service business. His responsibilities also include leading service-wide process improvement projects that involve marketing, sales, and operational service teams to achieve cost savings and delivery efficiency.
Education and Expertise
Paul Vallis studied at the University of Liverpool, where he earned a Bachelor of Arts (B.A.) in Business Studies from 2009 to 2012. His educational background provides a foundation for his expertise in service product management and business development. He has applied this knowledge in various roles, including his current position at Mettler-Toledo International, where he implements strategies to improve service offerings and customer experience.
Background in Inventory Management
Before his tenure at Mettler-Toledo International, Paul Vallis worked at Cromwell Group (Holdings) Ltd. He held the position of Analyst Inventory Management from 2016 to 2017 and was later promoted to Senior Analyst Inventory Management from 2017 to 2018. His experience in inventory management has contributed to his analytical skills and understanding of service operations, which he has leveraged in his current role.
Achievements in Service Strategy Development
In his current role, Paul Vallis has created a new contract retention strategy that emphasizes accuracy and upsell potential. He has also developed a growth strategy for new contracts, focusing on penetration and account expansion. Additionally, he implemented a Customer Experience Programme aimed at addressing customer needs and expanding the market position of the service offerings.