Ralph Cocklin
About Ralph Cocklin
Ralph Cocklin serves as the National Service Manager at Mettler-Toledo International, Inc, a position he has held since 2019. He has a diverse background in service management and automation, having previously worked at Aurora Process Solutions and Livestock Improvement Corporation in various roles.
Work at Mettler-Toledo International
Ralph Cocklin has been serving as the National Service Manager at Mettler-Toledo International, Inc since 2019. In this role, he oversees service operations and manages the service team to ensure customer satisfaction and operational efficiency. His responsibilities include coordinating service activities, implementing service strategies, and enhancing service delivery processes.
Previous Experience at Aurora Process Solutions
Prior to his current position, Ralph Cocklin worked at Aurora Process Solutions as the Parts and Service Manager from 2015 to 2019. During his four years in this role, he was responsible for managing parts inventory and service operations in Hamilton, Waikato, New Zealand. His experience in this position contributed to his expertise in service management and customer relations.
Career at Livestock Improvement Corporation
Ralph Cocklin held multiple roles at Livestock Improvement Corporation (LIC) from 2004 to 2015. He began as an Electronic Customer Service Representative for two years before advancing to the position of Automation Specialist, where he worked for nine years. His work involved providing technical support and solutions related to automation in the agricultural sector.
Education and Training
Ralph Cocklin studied at Wintec - Waikato Institute of Technology, where he gained relevant knowledge and skills for his career in service management and automation. He also completed his secondary education at Hamilton Boys’ High School, which laid the foundation for his professional development.
Early Career at Waikato Regional Council
Ralph Cocklin began his career as a Student Worker at Waikato Regional Council from 2000 to 2003. This three-year role provided him with early work experience and insights into local government operations, contributing to his professional growth.