Richard Airey
About Richard Airey
Richard Airey serves as the Head of Applications at Mettler-Toledo International, Inc., where he has worked since 2012. He has a diverse background in engineering and support roles, including positions at Thermo Fisher Scientific and Intel Corporation.
Current Role at Mettler-Toledo International
Richard Airey serves as the Head of Applications at Mettler-Toledo International, Inc. since 2012. He is based in Greifensee, Zurich, Switzerland. In this role, he oversees application development and support, ensuring that customer needs are met effectively. His leadership focuses on enhancing application performance and aligning it with the company's strategic goals.
Previous Experience at Mettler-Toledo International
Prior to his current position, Richard Airey worked at Mettler-Toledo International, Inc. from 2006 to 2012 as a Global Support Engineer and Applications Specialist. During his six years in this role, he contributed to customer support and application solutions, enhancing operational efficiency and client satisfaction.
Career Background in Engineering and Support
Richard Airey has a diverse background in engineering and technical support. He worked as a Service Support Engineer at Thermo Fisher Scientific from 2001 to 2006, where he provided technical assistance and service solutions. Additionally, he served as a Process Engineer at Intel Corporation, contributing to process optimization and engineering support.
Technical Support Experience
Richard Airey has extensive experience in technical support roles. He worked at Xerox as a CSE Tech-Support Service Engineer from 2000 to 2001. He also held the position of Service Supervisor and Technical Support at Rank Group from 1996 to 2000, where he managed service operations and provided technical guidance.
Expertise in Team Management and Cellular Data Systems
Richard Airey possesses expertise in cellular data system management. He has experience managing a team of field service engineers, focusing on minimizing downtime to strict two-hour limits across Greater London. His management skills contribute to effective team performance and operational reliability.