Robin Panzano
About Robin Panzano
Robin Panzano is an Order Processing Manager at Mettler-Toledo International, Inc, with extensive experience in account management and operations. He has held various leadership roles in the technology and healthcare sectors, demonstrating expertise in process optimization and team building.
Work at Mettler-Toledo International
Robin Panzano has been serving as the Order Processing Manager at Mettler-Toledo International, Inc since 2018. In this role, Panzano is responsible for overseeing order processing operations, ensuring efficiency and accuracy in the workflow. The position is based in Lutz, Florida, where Panzano has contributed to the company's operational success for over six years.
Previous Experience in Account Management
Prior to joining Mettler-Toledo, Robin Panzano worked at ABILITY Network as the Director of Account Management from 2013 to 2015. This role took place in the Tampa/St. Petersburg, Florida area, where Panzano managed client accounts and focused on enhancing customer satisfaction. Panzano also held the position of Director of Operations at HealthPlan Services from 2016 to 2018, further solidifying expertise in operational management.
Education and Expertise
Robin Panzano earned a Bachelor of Science degree in Business Management from the University of Tampa, studying from 1992 to 1998. Panzano further advanced education by obtaining a Master of Business Administration (MBA) in Business Administration, Management, and Operations from Florida State University, completing the program from 1998 to 2000. This educational background supports Panzano's specialization in process optimization and business workflow.
Career Background in Management
Robin Panzano has a diverse career background with over 15 years of experience in process flow analysis and project implementation. Panzano has held various managerial roles, including Regional Manager of Account Management at Sage Software and Project Manager at WebMD. Panzano's experience also includes managing ACD Customer Service Call Centers and a strong focus on cost control.
Strengths in Team Building and Problem Resolution
Robin Panzano has demonstrated a proven strength in building successful teams throughout the career. Panzano possesses expertise in negotiation, issue identification, and resolution, which has been essential in managing operations effectively. This skill set has been applied in various roles, including as Sales Order Processing Manager at Danka and Customer Service Manager at Tech Data Corporation.