Sean Reno
About Sean Reno
Sean Reno is a Customer Experience Analyst at Mettler-Toledo International, Inc, where he has worked since 2020. He has a diverse background in technical support and customer experience, with previous roles at Time Warner Cable and A.D. Farrow Co. Harley-Davidson.
Work at Mettler-Toledo International
Sean Reno has been employed at Mettler-Toledo International, Inc since 2020, serving as a Customer Experience Analyst. In this role, he focuses on enhancing customer experience processes, leveraging his technical background and analytical skills. Prior to his current position, he held various roles within the company, including Training Coordinator and Scheduling Analyst, contributing to operational efficiency and staff development.
Education and Expertise
Sean Reno studied at Universal Technical Institute, specializing in Harley-Davidson mechanics, where he achieved certification as a technician. He also pursued technical certifications, including A+ and N+, at Tech Skills from 2012 to 2015. His educational background supports his analytical capabilities in customer experience and technical support.
Background in Technical Support
Sean Reno has a diverse background in technical support, having worked at Time Warner Cable in various capacities, including Service Technician, Routing Coordinator, and Tier III Technical Support. His experience in these roles has contributed to his strong foundation in customer service and technical analysis.
Career History in Columbus, Ohio
Sean Reno has a long-standing career in the Columbus, Ohio area, contributing to local businesses through various technical and analytical roles. His employment history includes positions at Kroger and A.D. Farrow Co. Harley-Davidson, showcasing his versatility across different industries.
Achievements in Customer Experience
Since joining Mettler-Toledo International, Inc, Sean Reno has been involved in improving customer experience processes. His unique combination of skills in technical support and customer experience analysis has enabled him to make meaningful contributions to the company's operational strategies.