Shawn Bolles
About Shawn Bolles
Shawn Bolles serves as the Mo Quality and Customer Experience Manager at Mettler-Toledo International, Inc., where he has worked since 2007. He has a background in law enforcement and has developed significant expertise in contract negotiation and project management.
Work at Mettler-Toledo International
Shawn Bolles has served as the MO Quality and Customer Experience Manager at Mettler-Toledo International, Inc. since 2007. Based in Tampa, Florida, he has accumulated 17 years of experience in this role. His responsibilities include developing cost of ownership, profitability, margin, and customer-specific reports. Bolles has also created and negotiated contracts and amendments that total over $3 million annually. He has managed retail projects valued at approximately $1.5 million, demonstrating his capability in overseeing significant financial undertakings.
Education and Expertise
Shawn Bolles studied at Columbus State Community College from 1995 to 1997, completing a two-year program. His educational background has contributed to his expertise in quality management and customer experience within the industrial sector. This foundation supports his current role at Mettler-Toledo, where he applies his knowledge to enhance operational efficiency and customer satisfaction.
Background in the US Air Force
Prior to his tenure at Mettler-Toledo, Shawn Bolles served in the US Air Force as a Law Enforcement Specialist from 1990 to 1993. This three-year experience provided him with a strong foundation in discipline and operational procedures, which he has carried into his professional career. His military background has likely contributed to his ability to manage complex projects and develop effective relationships with stakeholders.
Contract Management and Process Improvement
In his role at Mettler-Toledo, Shawn Bolles has refined processes for contract administration, national accounts, field service, and other service support departments. His efforts in developing strong relationships with nationwide distributors have enhanced collaboration and service delivery. Bolles' focus on process improvement has contributed to the overall efficiency of operations within the company.