Stefan Lenfort
About Stefan Lenfort
Stefan Lenfort serves as the Service Operations Manager Retail at Mettler-Toledo International, Inc, a position he has held since 2020. He has extensive experience with the company, having worked in various roles including Head of Service Business Development, Senior Manager Customer Service, and Regional Service Manager.
Work at Mettler-Toledo International
Stefan Lenfort has been employed at Mettler-Toledo International, Inc since 1995. He currently holds the position of Service Operations Manager Retail, a role he has occupied since 2020. Prior to this, he served as Head of Service Business Development for a brief period in 2019. His extensive experience at Mettler-Toledo includes roles such as Service Engineer, Senior Manager Customer Service, and Regional Service Manager, showcasing a progressive career within the organization.
Career Progression at Mettler-Toledo
Stefan Lenfort's career at Mettler-Toledo International spans over two decades. He began as a Service Engineer from 1995 to 2000, followed by a role as Regional Service Manager from 2001 to 2009. He then transitioned to Senior Manager Customer Service, where he worked for nine years until 2019. His brief tenure as Head of Service Business Development lasted five months before he took on his current role as Service Operations Manager Retail.
Service Operations Manager Role
In his current role as Service Operations Manager Retail at Mettler-Toledo International, Stefan Lenfort oversees service operations related to retail. This position involves managing service delivery, optimizing operational processes, and ensuring customer satisfaction. His experience in various service management roles contributes to his effectiveness in this position.
Background in Customer Service Management
Stefan Lenfort has a strong background in customer service management, having served as Senior Manager Customer Service for nine years. This role involved leading customer service initiatives and ensuring high standards of service delivery. His experience in customer-facing roles has equipped him with the skills necessary to enhance service operations in his current position.