Marc Eulitz
About Marc Eulitz
Marc Eulitz serves as the Executive Director of Global Customer Service at Microvast, Inc., bringing extensive experience in the automotive industry, particularly in parts management and customer service. He has held various managerial roles at companies such as HELLA, ŠKODA AUTO, MAN Truck & Bus AG, and Kia Motors Europe, and holds an MBA from Hochschule Mannheim.
Current Role at Microvast
Marc Eulitz serves as the Executive Director of Global Customer Service at Microvast, Inc. since 2022. He operates from Stafford, Texas, and Ludwigsfelde, Brandenburg, Deutschland. In this role, he is responsible for overseeing customer service operations on a global scale, ensuring that customer needs are met effectively and efficiently.
Previous Experience in the Automotive Industry
Marc Eulitz has extensive experience in the automotive sector, having held various positions across multiple companies. He worked at HELLA as a Sales Manager for ten months in Lippstadt, followed by a two-year tenure at ŠKODA AUTO a.s. as Key Account Manager for Genuine Parts and Accessories. His career also includes significant roles at MAN Truck & Bus AG, where he served as Head of Parts Sales & Marketing and Head of After Sales, among other positions.
Education and Qualifications
Marc Eulitz holds a Master of Business Administration (M.B.A.) from Hochschule Mannheim, where he studied Business and Engineering from 1999 to 2002. Additionally, he completed an apprenticeship as a Motor Mechanic with a focus on Mercedes cars, achieving a Certificate of Apprenticeship from 1990 to 1993. This educational background supports his extensive career in the automotive industry.
Skills and Expertise
Marc Eulitz possesses strong skills in negotiation, business planning, operations management, sales, and pricing strategy. His expertise is particularly focused on parts management and customer service within the automotive industry. He has demonstrated his ability to manage complex operations and develop effective sales strategies throughout his career.
International Experience
Marc Eulitz has a demonstrated history of working in various international locations, including Germany, South Africa, and Singapore. This global experience has equipped him with a diverse perspective on customer service and operations management in the automotive sector, enhancing his ability to lead teams across different cultural contexts.