Ben Brideaux

General Manager @ Middesk

About Ben Brideaux

Ben Brideaux is a General Manager who has significantly improved operational efficiencies and security measures in the banking and fintech sectors.

Ben Brideaux General Manager

Ben Brideaux holds the position of General Manager. He brings extensive expertise in improving operational efficiencies and enhancing customer experiences. His role includes overseeing strategic initiatives and ensuring the implementation of best practices across various financial institutions and fintech companies.

Ben Brideaux's Work with National Banks

Ben Brideaux has contributed to enhancing the speed and efficiency of new account onboarding for a top 5 national bank. Through his efforts, the bank achieved a 46% auto-approval rate for new small and medium-sized business (SMB) checking accounts. This accomplishment highlights his capability to streamline processes and improve approval rates.

Collaboration with Regional and Neobank Partners

Ben Brideaux partnered with a community-focused regional bank to build out their enterprise risk management team, resulting in operational cost savings. Additionally, he collaborated with a leading SMB neobank during a period of exponential growth to automate and scale manual onboarding procedures. These partnerships demonstrate his proficiency in working with both established and growing financial institutions.

Enhancing Data Quality for SMB Fintech Lenders

Brideaux played a key role in enhancing the data quality and streamlining onboarding processes for a growing SMB fintech lender. These improvements were made ahead of the lender's launch of a new deposit account product, showcasing his ability to prepare organizations for new product rollouts.

Ben Brideaux's Focus on Security and Compliance

Certified SOC 2 Type II compliant, Ben Brideaux adheres to best-in-class practices to maintain security within infrastructure and company operations. He introduced a three-step OAuth token-based authentication process for webhook integration, enhancing security for enterprise customers. His focus also includes providing financial institutions with data and tools to ensure regulatory compliance and combat fraud effectively.

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