Ayda Niknejad
About Ayda Niknejad
Ayda Niknejad is a Senior Customer Success Manager at MikMak, where she has worked since 2020 in the New York City Metropolitan Area. She has a background in marketing, having held various roles in different companies, and earned her Bachelor of Business Administration in Marketing from The University of Georgia.
Work at MikMak
Ayda Niknejad has served as a Senior Customer Success Manager at MikMak since 2020. In this role, she focuses on maintaining high levels of customer engagement and satisfaction. She conducts weekly calls, meetings, and quarterly reviews to enhance customer loyalty. Her responsibilities include utilizing data-driven insights to optimize and develop future programs.
Previous Experience
Before joining MikMak, Ayda Niknejad worked at News America Marketing as an Account Associate from 2017 to 2020. Prior to that, she was a Marketing Representative at Experience Marketing in Holland, MI, from 2015 to 2017. Additionally, she held the position of Marketing Coordinator at Menchie's Frozen Yogurt for one year in 2015-2016 and completed a Management and Marketing Internship at Dillard's Inc. in 2016.
Education and Expertise
Ayda Niknejad earned a Bachelor of Business Administration (B.B.A.) in Marketing from The University of Georgia, where she studied from 2013 to 2017. Her educational background provided her with foundational knowledge in marketing principles and practices. She also completed her high school education at Lassiter High School, focusing on University Preparatory and Advanced High School courses from 2009 to 2013.
Skills and Data Utilization
In her professional roles, Ayda Niknejad has utilized IRI data and consumer insights to deliver data-driven post-campaign results. This expertise allows her to optimize marketing strategies and improve the effectiveness of future programs. Her focus on data-driven decision-making contributes to her success in customer engagement and satisfaction.