Joaquin Palmieri
About Joaquin Palmieri
Joaquin Palmieri serves as the Global Customer Success Manager at MikMak in London, England, where he has worked since 2022. He has a diverse marketing background and experience in both American and international markets, enhancing his understanding of global consumer behavior.
Work at MikMak
Joaquin Palmieri has been serving as the Global Customer Success Manager at MikMak since 2022. In this role, he focuses on enhancing customer satisfaction and driving success for clients on a global scale. Prior to his current position, he worked as a Customer Success Manager at MikMak for 9 months in 2022, and also held the position of Account Coordinator from 2021 to 2022. His experience at MikMak has allowed him to develop a comprehensive understanding of customer needs and the strategies necessary to meet them.
Education and Expertise
Joaquin Palmieri earned a Bachelor of Science degree in Integrated Marketing Communications from Ithaca College, where he studied from 2016 to 2020. His educational background provides a strong foundation in marketing principles and consumer behavior. Additionally, he completed the International Baccalaureate Diploma at Shanghai Community International School from 2014 to 2016, further enhancing his academic credentials.
Background
Joaquin Palmieri has a multicultural background, with Argentine and Japanese heritage. He has lived and worked in various international locations, including Chile, Switzerland, and China. This diverse experience contributes to his understanding of global consumer behavior and enhances his cross-cultural communication skills. His international exposure allows him to approach customer success management with a unique perspective.
Previous Work Experience
Before joining MikMak, Joaquin Palmieri held several positions that contributed to his expertise in customer success and marketing. He worked as an Analyst at Nielsen for 3 months in 2018 in Shanghai, China, and as an Ecommerce Analyst at GalaXeed e-Solutions Co., Ltd. for 3 months in the same city in 2017. Additionally, he served as an Account Manager at Energy BBDO for 2 months in 2019 in Chicago, Illinois, and as an Ad Sales Representative at The Ithacan for 2 months in 2018 in Ithaca, New York.
Skills and Competencies
Joaquin Palmieri possesses a diverse marketing background, leveraging skills from previous roles in account management and analysis. His experience in both American and international markets equips him with a unique understanding of consumer behavior across different cultures. This skill set is essential for his role as Global Customer Success Manager, where he aims to improve client relationships and drive business success.