Katie Gibbons
About Katie Gibbons
Katie Gibbons serves as the Director of Sales Operations at MikMak, bringing over a decade of experience in sales operations and a focus on enabling sales teams. She has held various roles at Cision and Instacart, where she developed expertise in performance measurement and process improvements.
Work at MikMak
Katie Gibbons serves as the Director of Sales Operations at MikMak, a position she has held since 2022. In this role, she focuses on enhancing the efficiency of the sales team through process improvements. Her expertise in sales operations allows her to implement strategies that drive performance measurement and sales success.
Previous Experience in Sales Operations
Before joining MikMak, Katie Gibbons accumulated extensive experience in sales operations. She worked at Cision from 2014 to 2021, where she held multiple roles, including Sales Support Coordinator, Sales Operations Analyst, and Manager of Sales Operations. Her tenure at Cision spanned over four years, during which she developed skills in enabling sales teams. Following her time at Cision, she served as Manager of Sales Systems & Operations at Instacart for one year.
Education and Expertise
Katie Gibbons studied at Moraine Valley Community College, where she focused on General Business Administration and Management. Her educational background supports her extensive career in sales operations, where she specializes in performance measurement to drive sales success.
Background in Customer Service
Katie Gibbons began her career in customer service, working as a Customer Service Representative/Teller at A.J. Smith Bank FSB from 2005 to 2006. This early experience provided her with foundational skills in customer interaction and service, which have been beneficial throughout her career in sales operations.