Kieran Murray

Kieran Murray

Customer Success Manager @ MikMak

About Kieran Murray

Kieran Murray is a Customer Success Manager with a Bachelor’s Degree in Individualized Study: Creativity & Business from NYU Gallatin. He has over eight years of experience in developing strategic programs and partnerships, having worked in various roles across nonprofit and corporate sectors.

Work at MikMak

Kieran Murray currently serves as a Customer Success Manager at MikMak, a role he has held since 2023. In this position, he focuses on enhancing customer experiences and ensuring client satisfaction. His previous experience at MikMak from 2015 to 2018 provided him with a strong foundation in customer success strategies, which he now applies in his current role.

Education and Expertise

Kieran Murray studied at New York University, where he earned a Bachelor’s Degree in Individualized Study: Creativity & Business. His educational background equips him with a unique blend of creative and business skills, which he leverages in his professional endeavors. He excels in cross-functional and multi-cultural environments, demonstrating leadership through curiosity, empathy, and integrity.

Background

Kieran has a diverse professional background, having worked in various roles across different industries. He co-founded El Departamento de la Comida, where he served as Co-Director for Strategy & Development from 2018 to 2023 in San Juan, Puerto Rico. Prior to this, he gained experience as a Product Development Intern at Marc Jacobs and as a Digital Content Creator in Seville, Spain.

Professional Experience

Kieran has accumulated over 8 years of experience in developing strategic programs and partnerships for both nonprofit and corporate clients. His freelance work as a Development Consultant and Grant Writer from 2018 to 2023 further diversified his skill set. Additionally, he has held roles as a Brand Ambassador at Everlane and as an Editorial Intern at In Style.

Achievements

Throughout his career, Kieran has demonstrated a commitment to fostering partnerships and developing strategic initiatives. His work in both nonprofit and corporate sectors highlights his ability to adapt and thrive in various environments. His leadership style is characterized by a focus on empathy and integrity, contributing to his success in customer success management.

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