Nicole Melton
About Nicole Melton
Nicole Melton serves as the Associate Director of Go-to-Market Customer Success at MikMak, a position she has held since 2020. She has a background in marketing, holding a Bachelor of Science from Tulane University, and has accumulated extensive experience in customer success and communications across various companies.
Work at MikMak
Nicole Melton currently serves as the Associate Director of Go-to-Market Customer Success at MikMak, a position she has held since 2020. In this role, she focuses on enhancing customer success strategies and ensuring effective market engagement. Prior to her current position, she worked as a Senior Manager of Customer Success at MikMak from 2019 to 2020, and as a Customer Success Manager from 2018 to 2019. Her tenure at MikMak has allowed her to develop a deep understanding of customer needs and market dynamics.
Education and Expertise
Nicole Melton earned her Bachelor of Science in Marketing from Tulane University, where she studied from 2010 to 2014. Her educational background has provided her with a solid foundation in marketing principles and customer engagement strategies. Additionally, she completed her high school education at Newton South High School from 2006 to 2010.
Previous Work Experience
Before joining MikMak, Nicole Melton gained valuable experience in various roles. She worked as a Global Communications Assistant at Michael Kors from 2014 to 2016, where she contributed to communication strategies. She also served as an Account Manager at SocialCode from 2017 to 2018 and as an Associate Partner Manager from 2016 to 2017. Earlier in her career, she interned as a Marketing and Acquisition Intern at Rue La La in 2013.
Career Progression
Nicole Melton's career progression reflects her growth in customer success and marketing roles. Starting as a Marketing and Acquisition Intern, she transitioned to various positions that enhanced her skills in customer engagement and account management. Her roles at SocialCode and Michael Kors provided her with diverse experiences that contributed to her expertise in customer success, ultimately leading to her current leadership position at MikMak.