Sarah Massonneau
About Sarah Massonneau
Sarah Massonneau serves as the Associate Director of Customer Success at MikMak, a position she has held since 2021. With a background in client management and marketing, she has previously worked at Aloompa, Essence, and Live Nation.
Work at MikMak
Sarah Massonneau serves as the Associate Director of Customer Success at MikMak, a role she has held since 2021. In this position, she focuses on enhancing customer relationships and ensuring client satisfaction. Her work involves strategic planning and execution to support the company's objectives in New York, New York.
Previous Experience at Aloompa
Before joining MikMak, Sarah worked at Aloompa as a Client Account Manager from 2015 to 2017. During her two years in the Greater Nashville Area, TN, she managed client accounts and contributed to the company's customer service initiatives.
Experience at Essence
Sarah was employed at Essence as a Client Service Supervisor from 2017 to 2021. Over her four-year tenure in New York, NY, she supervised client services, ensuring effective communication and support for clients.
Education and Expertise
Sarah Massonneau earned her Bachelor of Arts (B.A.) in Communications & Culture and Music (General Studies) from Indiana University Bloomington, where she studied from 2008 to 2012. This educational background provides her with a strong foundation in communication strategies and cultural insights.
Career at Live Nation
Sarah began her career at Live Nation, where she held two positions. She worked as a Social Media Marketing Intern for two months in 2012 in Hollywood, CA, and later served as a Mobile Marketing Manager from 2012 to 2015 in Nashville, TN. In these roles, she gained experience in marketing and social media strategies.