Angela Murphy
About Angela Murphy
Angela Murphy is a Content Strategist at Milestone Systems, where she has worked since 2023. She has a diverse background in marketing and content management, with previous roles at companies such as Leapwork, Pleo, and Airtame.
Work at Milestone
Angela Murphy has been employed at Milestone Systems as a Content Strategist since 2023. In her role, she writes articles, video scripts, customer-facing emails, and advertisements related to Milestone's video surveillance technology. Her work focuses on explaining product features, providing how-to steps, and detailing industry-specific use cases. Additionally, she is currently engaged in customer research to inform the development of a content strategy and tactics for 2024.
Previous Experience in Content and Marketing
Before joining Milestone Systems, Angela held various positions in content and marketing. She worked at Leapwork as a Product Marketing Manager from 2021 to 2022, where she developed mid and bottom-funnel sales enablement materials. Prior to that, she was employed at Pleo as a Customer Education Content Manager from 2022 to 2023, where she planned, created, and maintained help center documentation in ten languages. Angela also worked at Airtame in multiple roles, including Product Marketing Manager and Customer Success Representative.
Education and Expertise
Angela Murphy holds a Master of Science (M.Sc.) in Economics and Management of Art, Culture, Media, and Entertainment from Università Bocconi, which she completed in 2017. She also earned a Master of Science (M.Sc.) in Management of Creative Business Processes from Copenhagen Business School in 2017. Additionally, she obtained a Bachelor of Science (BS) in Business Administration and Sociology from Copenhagen Business School in 2014. In 2023, she completed a Mini MBA in Marketing at the Marketing Week Mini MBA with Mark Ritson.
Internships and Early Career
Angela began her career with internships that provided foundational experience in communications and customer success. In 2017, she interned at Where® as a Communications Intern for four months in Milan, Italy. In 2018, she worked as a Customer Success Intern at Airtame for two months. These roles contributed to her understanding of customer engagement and content creation.