Anne Mikkelsen
About Anne Mikkelsen
Anne Mikkelsen is the Director of Global IT Operations at Milestone Systems, where she has worked since 2016. She has over 25 years of experience in IT management, having held various leadership roles in companies such as NNIT, NetDesign A/S, and Telia Networks.
Work at Milestone
Anne Mikkelsen has held the position of Director, Global IT Operation at Milestone Systems since 2016. In this role, she is responsible for overseeing the scalability and security of the company's IT infrastructure. Her leadership involves managing IT operations across various cultural environments, including offshore and nearshore teams. She focuses on enhancing operational efficiency and ensuring that IT services align with the organization's strategic objectives.
Previous Experience in IT Management
Before joining Milestone Systems, Anne Mikkelsen worked at NNIT in various managerial roles from 2012 to 2016. She served as Manager of Core & Security Network Services and later as Manager of Infrastructure Projects. Her earlier experience includes a position at NetDesign A/S as Manager of Service & Facility Management from 2006 to 2012. Additionally, she worked at Telia Networks and Siemens A/S, where she gained extensive experience in IT project management and technical sales support.
Education and Expertise
Anne Mikkelsen has a diverse educational background in IT and management. She studied at Ingeniørhøjskolen Københavns Teknikum, where she achieved an Eksportingeniør degree. She furthered her education with a Master's in IT Management from IT-Universitetet i København, completed in 2021. Additionally, she has participated in various management programs, including Telia's Manager Programme and IDA's Course in Personal Leadership. Her ongoing studies focus on digitalization and management.
Skills in IT Operations and Management
Anne Mikkelsen possesses a strong skill set in IT operations management, particularly in ITIL-based incident, problem, and change management processes. She has a solid background in IT infrastructure development, covering on-premise, public cloud, and hybrid architectures. Her expertise includes effective cost control and risk management, as well as a systematic approach to data gathering and prioritization to meet organizational goals.
Professional Development and Continuous Learning
Anne Mikkelsen is committed to continuous professional development. She has engaged in various educational programs and courses to enhance her skills in digitalization and management. Her dedication to learning reflects her understanding of the evolving nature of IT and the importance of adapting to new challenges in the industry.