Damian Joel
About Damian Joel
Damian Joel is a Support Engineer with extensive experience in the internet industry, currently working at Milestone Systems in Denmark since 2019. He has held various technical roles, including positions at Godaddy, Air-it, and Backbone UK, and possesses certifications from Microsoft and Cisco.
Work at Milestone Systems
Damian Joel has been employed at Milestone Systems as a Support Engineer since 2019. In this role, he is responsible for providing technical support and solutions to clients, leveraging his extensive background in the internet industry. His experience in support engineering allows him to address complex issues effectively, ensuring customer satisfaction and operational efficiency.
Previous Experience at GoDaddy
Damian worked at GoDaddy in two capacities. He served as a Senior Associate in Account Management for nine months in 2018, where he managed client accounts and provided support. Additionally, he held the position of Technical Consultant and Sales for four months in the same year, focusing on technical solutions and customer engagement.
Background in IT Support
Damian has a robust background in IT support, having worked at various organizations. He was a 2nd Line Remote Support Technician at Air-it for 11 months in 2016-2017, and prior to that, he was a Support Desk Analyst at Backbone UK from 2013 to 2016. His roles involved troubleshooting and resolving technical issues, contributing to his expertise in customer service and technical support.
Education and Certifications
Damian studied at Highfields Secondary School from 1990 to 1995. He holds industry-recognized certifications from Microsoft and Cisco, which validate his skills in hosting services, networking, security analysis, and VOIP. These certifications enhance his qualifications in the IT field.
Skills and Expertise
Damian possesses strong skills in hosting services and networking, with a demonstrated history of working in the internet industry. His expertise extends to security analysis and VOIP, making him a valuable asset in technical support roles. His diverse experience across multiple organizations has equipped him with a comprehensive understanding of IT solutions.