David Hickman
About David Hickman
David Hickman is a Support Professional with extensive experience in customer support roles. He has worked at Salesforce and Milestone Systems, contributing to the field since 2016.
Work at Milestone Systems
David Hickman has been employed at Milestone Systems as a Support Professional since 2016. He has accumulated eight years of experience in this role, providing technical support and assistance to customers. His work is based in Beaverton, Oregon, where he addresses customer inquiries and resolves issues related to Milestone's software products.
Current Role at Salesforce
Since 2017, David Hickman has held the position of Tier 2 Support at Salesforce. With seven years of experience in this role, he is responsible for providing advanced support to customers, troubleshooting complex issues, and ensuring customer satisfaction. His work is conducted in Hillsboro, Oregon.
Previous Experience at Peak Hosting
Before his current roles, David Hickman worked as a Reporting Analyst at Peak Hosting from 2015 to 2016. During his seven-month tenure in Tualatin, Oregon, he focused on data reporting and analysis, contributing to the company's operational efficiency.
Experience at Yahoo!
David Hickman served as Customer Service III at Yahoo! from 2008 to 2010. Over the course of two years, he provided customer support and assistance, addressing user inquiries and resolving issues related to Yahoo!'s services.
Education at Oregon Institute of Technology
David Hickman studied at the Oregon Institute of Technology. His education provided him with a foundation in technical skills and knowledge relevant to his career in support and customer service roles.