Huda Mohamed
About Huda Mohamed
Huda Mohamed is a Frontline Support Professional at Milestone Systems in Dubai, where she has worked since 2019. She holds a Master of Science in Computer Engineering and has over four years of experience in IT and technical support.
Work at Milestone
Huda Mohamed has been employed at Milestone Systems as a Frontline Support Professional since 2019. In this role, she provides technical support and assistance to clients, ensuring the smooth operation of systems and addressing any issues that arise. Her responsibilities include managing support requests and implementing solutions for small to medium projects. Huda's experience in this position has contributed to her expertise in customer service and technical problem-solving.
Education and Expertise
Huda Mohamed holds a Master of Science (MS) degree in Computer Engineering from the American University of Sharjah, where she studied from 2015 to 2017. Prior to this, she earned a Bachelor of Science (BSc) in Information Technology from the University of Khartoum, completing her studies from 2005 to 2010. Her academic background in computer engineering and information technology provides a strong foundation for her work in IT and technical support.
Background
Huda Mohamed has over four years of experience in the IT and technical support field. Her career includes roles as an IT Engineer and Technical Support Engineer, where she successfully implemented and supported various projects from inception to completion. This experience has equipped her with a comprehensive understanding of technical systems and customer support processes.
Achievements
Throughout her career, Huda Mohamed has successfully implemented and supported small to medium projects in her roles as an IT Engineer and Technical Support Engineer. Her ability to manage projects from start to finish demonstrates her technical proficiency and commitment to delivering effective solutions in the IT sector.