Jaye Deveraux

Jaye Deveraux

Professional Services Manager; Americas @ Milestone

About Jaye Deveraux

Jaye Deveraux serves as the Professional Services Manager for the Americas at Milestone Systems, a position held since 2015. With a background in technical support and engineering, Deveraux has over a decade of experience in the technology sector, including previous roles at Microsoft and Milestone Systems.

Work at Milestone

Jaye Deveraux has been serving as the Professional Services Manager for the Americas at Milestone Systems since 2015. In this role, he oversees various professional services initiatives and ensures the delivery of high-quality support to clients across the Americas. Prior to this position, he worked as a Field Services Engineer and Instructor from 2012 to 2015, where he was responsible for providing technical support and training. Jaye also held the position of Support Engineer II from 2010 to 2012, contributing to the technical support team and enhancing customer satisfaction.

Previous Experience at Microsoft

Before joining Milestone Systems, Jaye Deveraux worked at Microsoft as a Senior Technical Support Engineer from 2000 to 2004. In this capacity, he provided advanced technical support and troubleshooting for Microsoft products, assisting customers in resolving complex issues. His experience at Microsoft equipped him with valuable skills in customer service and technical problem-solving, which he later applied in his roles at Milestone.

Education and Expertise

Jaye Deveraux earned a Bachelor of Science degree from Oregon State University, where he studied from 2004 to 2008. His education provided him with a solid foundation in technical knowledge and skills relevant to his career in the technology sector. Additionally, he completed his secondary education at Englewood High School from 1992 to 1996.

Career Timeline

Jaye Deveraux's career in the technology industry spans over two decades. He began his professional journey at Microsoft, where he worked for four years as a Senior Technical Support Engineer. Following his time at Microsoft, he joined Milestone Systems in 2010, progressing through various roles including Support Engineer II, Field Services Engineer and Instructor, and ultimately becoming the Professional Services Manager for the Americas in 2015.

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