Jorge Guzman Michua
About Jorge Guzman Michua
Jorge Guzman Michua is a Senior Sales Tools & Process Specialist at Milestone Systems, where he has worked since 2019 in Copenhagen, Denmark. He has extensive experience in sales support and CRM systems, particularly Salesforce, and holds a Master's degree from Copenhagen Business School.
Work at Milestone
Jorge Guzman Michua has been employed at Milestone Systems since 2014, holding various roles that have contributed to the company's sales operations. He currently serves as the Senior Sales Tools & Process Specialist, a position he has held since 2019 in the Copenhagen Area. In this role, he focuses on enhancing the usage of Milestone's CRM system, Salesforce, and leads initiatives aimed at maximizing the adoption of sales-related tools within the organization. Prior to this, he worked as a Partner Activation Manager for Europe, the Middle East, and Africa from 2015 to 2019, and as a Sales Assistant and Associate Sales Supporter in 2014 and 2015.
Education and Expertise
Jorge Guzman Michua holds a Master of Science (MSc) in Accounting, Strategy, and Control from Copenhagen Business School, where he studied from 2013 to 2015. He also earned a Bachelor's degree in Business Management from Tecnológico de Monterrey, completing his studies from 2005 to 2010. Additionally, he studied Commerce with Asia at 复旦大学, obtaining a Business Certificate in 2009. His educational background provides him with a solid foundation in business principles and strategic management.
Background
Jorge Guzman Michua has a diverse professional background, primarily focused on sales support and process improvement within Milestone Systems. His career at Milestone began in 2014 as a Sales Assistant, followed by roles as an Associate Sales Supporter and Partner Activation Manager. His experience spans various regions, including Europe, the Middle East, and Africa, allowing him to develop a comprehensive understanding of international sales dynamics.
Achievements
In his current role as Senior Sales Tools & Process Specialist, Jorge Guzman Michua is responsible for driving improvements in the Salesforce CRM system used by the sales organization. He collaborates closely with the Sales Excellence department to develop a structured onboarding process for new employees regarding Salesforce. Additionally, he serves as the primary contact for all Salesforce-related initiatives within the sales organization and manages the Sales Cloud Roadmap at Milestone Systems.