Louma Mhanna
About Louma Mhanna
Louma Mhanna serves as an Inside Channel Account Manager at Milestone Systems in Dubai, where she has worked since 2019. With a background in sales and accounting, she supports clients in the Middle East in acquiring and implementing video management software.
Work at Milestone
Louma Mhanna has been employed at Milestone Systems as an Inside Channel Account Manager since 2019. In this role, she supports customers in Saudi Arabia, Egypt, and the Levant area in acquiring video management software. She guides clients to technology partners and system integrators to develop customized solutions that meet their specific needs. Additionally, she offers technical training to clients to ensure they maximize their investment in video management software. Louma also provides clients with support plans through Milestone Systems' Care programs.
Previous Experience
Prior to her current position at Milestone Systems, Louma Mhanna worked at Siemens as an Inside Sales Executive from 2013 to 2019, where she gained experience in sales and customer relationship management. Before Siemens, she was an Inside Sales Representative at Computer Information Systems (CIS) from 2009 to 2013 in Lebanon. Her career began at National Oilwell Varco, where she worked as an Accountant from 2007 to 2009 in Dubai, UAE. This diverse background has contributed to her expertise in sales and account management.
Education and Expertise
Louma Mhanna studied at Notre Dame De la Consolata, where she focused on Accounting and Finance, achieving Accounting Expertise from 2003 to 2006. She furthered her education at Beirut Academy for Travel Sciences, earning a Certificate in Logistics, Materials, and Supply Chain Management in 2012. This educational background has equipped her with the necessary skills and knowledge to excel in her roles in sales and account management.
Skills and Services Offered
In her role at Milestone Systems, Louma Mhanna provides a range of services to clients. She supports customers in acquiring video management software and ensures they receive tailored solutions by connecting them with technology partners and system integrators. Additionally, she offers technical training to clients, helping them to protect their investments in video management software. Her involvement in providing support plans through Milestone Systems' Care programs further enhances the service experience for clients.