Margarita Maneva
About Margarita Maneva
Margarita Maneva is a Senior Manager in IT Operations Support at Milestone Systems in Denmark, with extensive experience in IT infrastructure and operations management. She previously held various roles at Mobiltel and Nestlé, where she developed her expertise in service delivery and team leadership.
Current Role at Milestone Systems
Margarita Maneva serves as the Senior Manager of IT Operations Support at Milestone Systems, a position she has held since 2019. In this role, she oversees IT operations, ensuring efficient service delivery and support. Her responsibilities include managing teams and implementing strategies to enhance operational performance. Maneva's focus on service level agreements (SLA) and key performance indicators (KPI) drives the effectiveness of IT services within the organization.
Previous Experience at Mobiltel
Margarita Maneva has extensive experience at Mobiltel, where she held several key positions. She worked as the Head of Service Management Department for five months in 2014, following her role as Head of IT Services Support and Monitoring Sector from 2011 to 2013. Additionally, she served as a Senior Systems Administrator from 2007 to 2011 and as a Systems Administrator from 2005 to 2007. Her tenure at Mobiltel contributed to her expertise in IT infrastructure and service management.
Work History at Nestlé
Margarita Maneva worked as a Systems Administrator at Nestlé from 2003 to 2005 in Vevey, Switzerland. In this role, she was responsible for maintaining and supporting IT systems, which provided her with valuable experience in a multinational corporate environment. This position further developed her technical skills and understanding of IT operations.
Educational Background
Margarita Maneva completed her Master of Science in Engineering at the University of Chemical Technology and Metallurgy from 1997 to 2002. Prior to that, she studied Mathematics and English at the First English Language School Sofia from 1992 to 1997. This educational foundation has equipped her with analytical and technical skills relevant to her career in IT.
IT Expertise and Certifications
Margarita Maneva possesses a robust background in IT infrastructure, particularly in MS Windows Server, MS Active Directory, and Exchange. She holds a Microsoft Certified Systems Administrator license, which demonstrates her proficiency in managing IT systems. Her expertise includes managing IT operations with a focus on SLA and KPI-based service delivery, as well as strong leadership skills in team management.