Matthias Van Steen
About Matthias Van Steen
Matthias Van Steen serves as the Technical Support Manager at Milestone Systems, a position he has held since 2022. He has a background in technical support and project management, with experience at Milestone Systems and OnboardCRM.
Work at Milestone Systems
Matthias Van Steen has been serving as the Technical Support Manager at Milestone Systems since 2022. In this role, he oversees technical support operations, ensuring effective solutions for clients. Prior to this position, he worked as a Technical Support Engineer from 2020 to 2022, where he focused on resolving technical issues and enhancing customer satisfaction. His career at Milestone Systems began as a Technical Support Professional from 2018 to 2020, where he developed foundational skills in technical support.
Previous Experience in Technical Support
Before joining Milestone Systems, Matthias Van Steen gained experience in various roles related to technical support. He worked at OnboardCRM as a Project Manager for seven months in 2014, where he managed project timelines and deliverables. Additionally, he served as an Expert Lead Generation Associate at OnboardCRM from 2013 to 2014, focusing on generating leads for the company. His early career includes a position as a Consumer Experience Representative at Euroccor Ltd in 2012, where he communicated with clients in Dutch and English.
Educational Background
Matthias Van Steen studied at Ghent University, where he earned a degree in Political Science from 2008 to 2012. He furthered his education at Sofia University 'St Kliment Ohridski', although specific details about his degree or field of study there are not provided. His educational background has contributed to his analytical and problem-solving skills in his professional roles.
Career Progression
Matthias Van Steen's career reflects a steady progression in the field of technical support and project management. He began his professional journey at Euroccor Ltd as a Contact Agent in 2011, followed by a role as a Consumer Experience Representative in 2012. His transition to OnboardCRM in 2013 marked a shift towards project management and lead generation. His subsequent roles at Milestone Systems demonstrate his advancement and specialization in technical support.