Mike Metcalfe 🔷
About Mike Metcalfe 🔷
Mike Metcalfe serves as the Manager of the APAC Key Account Team at Milestone Systems, where he has worked since 2020. He has extensive experience in sales and business development across various roles and regions, including positions at Duxbury Networking and Tarsus Technologies.
Current Role at Milestone Systems
Mike Metcalfe serves as the Manager of the APAC Key Account Team at Milestone Systems, a position he has held since 2020 in Melbourne, Victoria, Australia. In this role, he leads the team in developing strategies for key accounts and ensures alignment with regional goals. He is responsible for overseeing the training of the regional sales team, focusing on enhancing product knowledge and presentation skills. Additionally, he guides the Key Account Manager team in their personal and career development, promoting motivation and growth.
Previous Experience at Milestone Systems
Prior to his current role, Mike Metcalfe held several positions at Milestone Systems. He served as the APAC Business Development Manager for nine months in 2020 and as the National Projects Manager for the South Pacific from 2019 to 2020. He also worked as the Channel Business Manager for Southern Africa from 2014 to 2015 and as the Regional Channel Business Manager for Australia from 2015 to 2018. His diverse roles contributed to his extensive knowledge of the company's operations and strategic direction.
Career Background in Sales and Business Development
Mike Metcalfe has a solid background in sales and business development, having worked at Duxbury Networking as the Sales & Business Development Manager from 2009 to 2014. He also held various positions at Tarsus Technologies, including Account Manager for Channel Sales and External Account Manager for SMB Sales. His early career included a role as a Recruitment Consultant at Lee Botti & Associates. This experience has equipped him with a comprehensive understanding of market dynamics and client relationship management.
Educational Qualifications
Mike Metcalfe is currently pursuing a Master of Business Administration (MBA) at Torrens University Australia, expected to complete in 2024. He holds a Bachelor's Degree in Child Psychology from the University of Johannesburg, which he achieved from 2002 to 2005. Additionally, he completed his secondary education at Parktown Boys High School, obtaining a Matric Senior Certificate with University exemption. His educational background supports his professional development and strategic thinking in business.
Leadership and Strategic Initiatives
In his current role, Mike Metcalfe leads the Milestone APAC Internal Advisory Board, providing insights that influence product development. He developed the Milestone APAC Regional Consultant A&E Program to enhance collaboration with strategic consultant organizations. He plays a key role in identifying strategies for target vertical markets and conducts Partner Business Reviews to educate consultants on building solutions with the XProtect Open Platform. His leadership focuses on fostering collaboration and driving growth within the region.