Morten Biehl Wilkens, Executive MBA
About Morten Biehl Wilkens, Executive MBA
Morten Biehl Wilkens is the Director of Sales Insights, Tools & Operations at Milestone Systems, where he has worked since 2021. He has extensive experience in sales analysis and operations, previously holding roles at Eniro and Telenor.
Work at Milestone
Morten Biehl Wilkens has been with Milestone Systems since 2019, currently serving as Director of Sales Insights, Tools & Operations within Global Sales Operations. In this role, he has implemented a new commission model and optimized the global CRM setup, focusing on commercial viability and scalability. He has successfully hired and onboarded 10 new employees within two years and leads a team of 13, including three functional leads. His leadership has contributed to an increase in employee engagement scores from 6.8 to 8.5 on a 10-point scale.
Education and Expertise
Morten Biehl Wilkens holds an Executive MBA from AVT Business School, where he studied Strategic, Influential & Visionary Leadership from 2017 to 2019. He also completed banking education focusing on pension, investment, and real estate from 1996 to 1998. His foundational education includes attending Handelsskolen i Ishøj from 1993 to 1996 and Krogårdskolen from 1983 to 1993.
Background
Morten Biehl Wilkens has extensive experience in sales analysis and operations across various companies. He worked at Eniro in multiple roles, including Nordic Head of Sales Analysis and Analysechef, from 2012 to 2019. His earlier career includes positions at Telenor as a Senior Analyst and Business Analyst, as well as roles at Nordea Custody Services and BMW Group Financial Services. His diverse background has equipped him with a strong analytical skill set and operational expertise.
Achievements
During his tenure at Milestone Systems, Morten Biehl Wilkens has made significant contributions, including the design and establishment of an organization that scales effectively with functional leads. He has optimized the global CRM setup and has been instrumental in enhancing employee engagement within his team. His leadership and strategic initiatives have positioned the sales operations for continued growth.