Nathan Gruss
About Nathan Gruss
Nathan Gruss is a Senior Support Engineer at Milestone Systems in Beaverton, Oregon, where he has worked since 2017. He holds a Bachelor's degree in Computer and Information Systems Security from DeVry University and has extensive experience in technical support and engineering roles.
Work at Milestone
Nathan Gruss has been employed at Milestone Systems since 2017, currently holding the position of Senior Support Engineer. His role involves providing advanced technical support and solutions to clients. Prior to this position, he worked as a Support Engineer at Milestone Systems from 2016 to 2017 and as a Support Professional from 2014 to 2016, accumulating a total of four years of experience within the company. His tenure at Milestone Systems has allowed him to develop expertise in customer support and technical troubleshooting.
Education and Expertise
Nathan Gruss earned a Bachelor's degree in Computer and Information Systems Security/Information Assurance from DeVry University. He attended the university from 2006 to 2011, completing his studies over a five-year period. This educational background provides him with a solid foundation in information security and technical support, which he applies in his current role as a Senior Support Engineer.
Background
Before his career in technical support, Nathan Gruss served in the US Navy as an Aviation Acoustic Warfare Operator (AW2) from 1994 to 1998. This experience contributed to his technical skills and discipline. Following his military service, he worked at FedEx as a Service Manager from 2000 to 2006, where he gained management experience. He transitioned to the technical support field at Concentrix, working as a Technical Support Engineer from 2012 to 2014, before joining Milestone Systems.
Previous Employment Experience
Nathan Gruss has a diverse work history that includes roles in both technical support and management. He worked at Concentrix as a Technical Support Engineer from 2012 to 2014. Prior to that, he held positions at Milestone Systems, including Support Professional from 2014 to 2016 and Support Engineer from 2016 to 2017. His early career included six years as a Service Manager at FedEx and four years in the US Navy, providing him with a broad range of skills and experiences.