Robert Rice
About Robert Rice
Robert Rice is the Manager of Technical Support at Milestone Systems, a position he has held since 2018. Previously, he worked for seven years as a Security Technical Specialist at Cook Security Group in Milwaukie.
Current Role at Milestone Systems
Robert Rice serves as the Manager of Technical Support at Milestone Systems. He has held this position since 2018. In this role, he oversees the technical support team, ensuring that customer inquiries and issues are addressed effectively. His responsibilities include managing support operations, developing strategies for improved service delivery, and collaborating with other departments to enhance customer satisfaction.
Previous Experience at Cook Security Group
Before joining Milestone Systems, Robert Rice worked at Cook Security Group as a Security Technical Specialist. He was employed there for seven years, from 2011 to 2018, in Milwaukie. During his tenure, he focused on providing technical expertise in security systems, assisting clients with their security needs, and contributing to the overall effectiveness of the technical support team.
Professional Background
Robert Rice has a solid background in technical support and security systems. His experience spans over a decade, with significant roles in both Milestone Systems and Cook Security Group. This background has equipped him with the skills necessary to manage technical support operations and address complex customer issues effectively.
Expertise in Technical Support
Robert Rice possesses expertise in technical support, particularly in the security technology sector. His role at Milestone Systems involves not only managing support teams but also implementing best practices for technical assistance. His experience in the field allows him to guide his team in resolving customer challenges efficiently.