Shawn Lietz
About Shawn Lietz
Shawn Lietz is a Support Professional at Milestone Systems in Beaverton, Oregon, with over six years of experience in the role. He has a background in Computer/Information Technology Administration and Management from Pioneer Pacific College and has previously worked at AppleOne and CompuCom.
Work at Milestone
Shawn Lietz has been employed at Milestone Systems since 2018, serving as a Support Professional. In this role, he provides technical assistance and support to clients, ensuring the effective use of Milestone's software solutions. His tenure at Milestone spans over six years, during which he has contributed to enhancing customer satisfaction and resolving technical issues.
Education and Expertise
Shawn Lietz studied at Pioneer Pacific College, where he focused on Computer/Information Technology Administration and Management. He completed his studies in 2003 after one year of coursework. This educational background has equipped him with foundational knowledge and skills relevant to his career in technical support.
Previous Employment Experience
Before joining Milestone Systems, Shawn Lietz worked at AppleOne as a Level 3 Desktop Support Technician from 2011 to 2015. His responsibilities included troubleshooting and resolving complex desktop issues for clients. Prior to that, he was employed at CompuCom as a Dedicated Technician from 2004 to 2011, where he provided technical support and maintenance services.
Career Timeline
Shawn Lietz's career in technical support began in 2004 when he joined CompuCom. He worked there for seven years before moving to AppleOne, where he spent four years as a Level 3 Desktop Support Technician. In 2018, he transitioned to Milestone Systems, where he has been a Support Professional for over six years.