Simona Rachkova
About Simona Rachkova
Simona Rachkova is a Human Resources Coordinator at Milestone Systems and has been a Customer Support Representative at TELUS International AI Data Solutions since 2020, both based in Sofia City, Bulgaria. She is pursuing a Bachelor's degree in Psychology at Sofia University St. Kliment Ohridski.
Work at Milestone
Simona Rachkova serves as a Human Resources Coordinator at Milestone Systems. She has held this position since 2022, contributing to the company's HR functions for two years. Her role involves managing various HR tasks that support the organization's workforce and enhance employee engagement in Sofia City, Bulgaria.
Current Role at TELUS International AI Data Solutions
Simona Rachkova has been employed as a Customer Support Representative at TELUS International AI Data Solutions since 2020. In this role, she has gained experience in customer service, addressing client inquiries and providing support. She has worked in this capacity for four years, also based in Sofia City, Bulgaria.
Education and Expertise
Simona Rachkova is pursuing a Bachelor's degree in Psychology at Sofia University St. Kliment Ohridski. Her studies commenced in 2020 and are expected to conclude in 2024. This educational background provides her with insights into human behavior, which is beneficial in her roles in human resources and customer support.
Background
Simona Rachkova is based in Sofia City, Bulgaria. She has developed her career in the fields of human resources and customer support, gaining practical experience in both areas. Her academic pursuits in psychology complement her professional roles, allowing her to apply psychological principles in workplace settings.