Susanna Chang

Software Qa Engineer @ Mill

About Susanna Chang

Susanna Chang is a Software QA Engineer with extensive experience in quality assurance across various companies, including Audible and Siemens Digital Industries Software. She holds a Bachelor of Science in International Business and a Master of Business Administration in E-Commerce.

Current Role as Software QA Engineer

Susanna Chang currently serves as a Software QA Engineer at Chewie Labs, a position she has held since 2022. Located in San Bruno, California, her role involves ensuring the quality and reliability of software products through rigorous testing and quality assurance processes. Her experience in software quality engineering contributes to the development of effective testing strategies and the identification of software defects.

Previous Experience in Software Quality Assurance

Susanna has a diverse background in software quality assurance, having worked at several organizations. She was a Software Quality Engineer II at Audible for four months in 2021, and prior to that, she held positions such as Lead Software QA Engineer at Intertrust from 2011 to 2014 and Software QA Engineer at Granicus from 2008 to 2010. Her extensive experience in QA roles has equipped her with a strong foundation in software testing methodologies.

Community Involvement and Volunteer Work

From 2018 to 2021, Susanna volunteered as a Community Volunteer at Nextdoor in the San Francisco Bay Area. This role involved engaging with the community and supporting local initiatives, reflecting her commitment to community service and collaboration. Additionally, she received the Hustle Award from Developer Camp in 2019, recognizing her contributions during a month-long engagement in San Mateo, California.

Educational Background in Business and Technology

Susanna Chang holds a Bachelor of Science degree in International Business with a minor in Computer Science from San Francisco State University. She furthered her education by obtaining a Master of Business Administration (MBA) with a focus on E-Commerce/Electronic Commerce from National University. This combination of business and technical education supports her expertise in software quality assurance and project management.

Career History in Technology Sector

Susanna's career in the technology sector spans multiple roles and companies. She worked as a QA Manager for Broadband Software at Siemens Digital Industries Software from 2002 to 2007. Additionally, she served as a Software Engineer and Quality Certificate instructor at UCSC Silicon Valley Extension from 2016 to 2017. Her varied experiences across different organizations and roles have contributed to her comprehensive understanding of software development and quality assurance.

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