Les Hermitt
About Les Hermitt
Les Hermitt serves as the President of Digital Strategy & Innovation at Millennial Specialty Insurance and has held various leadership roles in digital transformation and business relationship management across multiple companies, including QBE North America and Crum & Forster.
Current Role at Millennial Specialty Insurance
Les Hermitt serves as the President of Digital Strategy & Innovation at Millennial Specialty Insurance. He has held this position since 2022, working remotely from Atlanta, Georgia. In this role, he manages the User Experience division, focusing on enhancing customer interactions with digital products. Additionally, he oversees the Enterprise Architecture team, ensuring that the company's digital strategy goals are met. Hermitt also leads the Partner Incubation and Integration initiatives, which aim to foster strategic partnerships.
Experience at QBE North America
Les Hermitt has extensive experience at QBE North America, where he has worked in various capacities since 2014. He currently holds two positions: Vice President of Business Relationship Management and Vice President Transformation Leader, a role he has maintained since 2017. His work in these roles is centered in the Greater Atlanta Area and New York, NY, contributing to the company's transformation and business relationship strategies.
Previous Positions and Roles
Before his current roles, Les Hermitt worked at QBE FIRST as Vice President of Transformational Programs from 2011 to 2014. He also has experience at Wipro Technologies, where he served as Engagement Manager and Senior Consultant from 2006 to 2008. Additionally, he worked at N.E.W. Customer Service Companies, Inc. as Client Integrations from 2008 to 2012, and at Wells Real Estate Funds as Vice President of the Program Office from 2000 to 2005.
Educational Background
Les Hermitt studied at Pace University, where he earned a Bachelor of Science degree in Computer Science. His studies spanned from 1986 to 1990, providing him with a solid foundation in technology and its applications in business.
Current Role at Crum & Forster
In addition to his responsibilities at Millennial Specialty Insurance, Les Hermitt serves as the Chief Digital Officer at Crum & Forster. He has held this position since 2018, working in Morristown, NJ. In this role, he is responsible for overseeing digital initiatives and strategies within the organization.