Elsa Vasquez
About Elsa Vasquez
Elsa Vasquez is an IT Helpdesk Technician at Millennium Space Systems, a Boeing Company, with extensive experience in diagnosing and resolving issues with various Windows applications. She has a background in Information Technology from Long Beach City College and has held multiple roles in technical support and sales throughout her career.
Work at Millennium Space Systems
Elsa Vasquez has been employed at Millennium Space Systems, a Boeing Company, as an IT Helpdesk Technician since 2018. In this role, she is responsible for providing technical support and troubleshooting assistance to users. Her work involves diagnosing and resolving issues with various Windows applications and ensuring smooth IT operations within the organization.
Education and Expertise
Elsa Vasquez studied at Long Beach City College from 2014 to 2018, where she achieved a degree in Information Technology. Her education provided her with a solid foundation in IT principles and practices. She possesses expert knowledge of Microsoft Active Directory and Exchange management console, and she is skilled in troubleshooting network connectivity in both LAN and WAN environments.
Background
Elsa Vasquez has a diverse work history that includes various roles in the IT and customer service sectors. Prior to her current position, she worked as a Supplemental Instruction Leader at Long Beach City College for five months in 2017. She also gained experience as a Sales Consultant at Best Buy and Office Depot, and as a Cashier at Target. Her early work experience included roles at Jamba Juice and OSI Systems.
Technical Skills
Elsa Vasquez is experienced in diagnosing and resolving issues with a wide range of Windows applications, including Office 2013/2016, Office 365, Skype for Business, Visio, Acrobat, Nitro, and Outlook. She is proficient in identifying and removing viruses, spyware, and malware from systems, and she operates effectively in team environments, collaborating with both technical and non-technical team members.
Previous Work Experience
Before joining Millennium Space Systems, Elsa held several positions that contributed to her IT expertise. She worked as an IT Helpdesk Analyst at Dion & Sons Inc. and as a Summer Desktop Support Trainee at OSI Systems. Her roles in sales at Best Buy and Office Depot provided her with valuable customer service experience, enhancing her communication skills in technical support settings.