Emily Joyner
About Emily Joyner
Emily Joyner is a Customer Experience Manager at Milliken & Company, where she has worked since 2017. She has a background in marketing and event planning, with experience at various organizations including Occasions Caterers and Scansource.
Current Role at Milliken & Company
Emily Joyner serves as the Customer Experience Manager at Milliken & Company, a position she has held since 2017. In this role, she focuses on enhancing customer interactions and ensuring satisfaction. Her responsibilities include developing strategies to improve customer engagement and overseeing initiatives that align with the company's goals. Milliken & Company is known for its innovative textile and chemical solutions, and Joyner's role is pivotal in maintaining strong relationships with clients.
Previous Experience in Customer Service and Event Planning
Prior to her current role, Emily Joyner worked at Occasions Caterers as an Assistant Account Executive from 2015 to 2017. In this position, she was involved in managing client accounts and coordinating events. Additionally, she gained experience in event planning as an intern at Evoke DC in 2013, where she assisted in organizing events. Joyner has also planned events at notable venues, including the Smithsonian Museum and the Library of Congress.
Educational Background in Business and Marketing
Emily Joyner earned her Bachelor's degree in Marketing and Management from the Darla Moore School of Business, completing her studies from 2010 to 2014. This educational foundation has equipped her with essential skills in business strategy, marketing principles, and customer relationship management, which she applies in her professional roles.
Early Career and Internships
Emily Joyner began her career with various internships and roles that provided her with diverse experiences. She worked as a Marketing Intern at Jbm & Associates from 2012 to 2013 and as a Congressional Page at the South Carolina House of Representatives in 2011. These positions helped her develop skills in marketing, communication, and customer service, laying the groundwork for her future roles.
Skills and Interests
In addition to her professional experience, Emily Joyner enjoys practicing calligraphy and is a fitness enthusiast, regularly participating in OrangeTheory Fitness workouts. Her interests reflect a commitment to personal development and well-being, complementing her professional focus on customer experience.