Kelly Lee
About Kelly Lee
Kelly Lee serves as the Corporate Customer Service Coordinator Lead at Milliken & Company, where she has worked since 2016. She has a background in customer service and data management, with previous roles at UnitedHealth Group and Knights Apparel.
Work at Milliken & Company
Kelly Lee has served as the Corporate Customer Service Coordinator Lead at Milliken & Company since 2016. In this role, she collaborates with supply chain leaders and plant teams to meet customer needs and expectations. Her responsibilities include managing sales and retail data reports to enhance customer service operations. Lee's experience in this position has contributed to the efficiency of service delivery within the organization.
Previous Experience at UnitedHealth Group
Before joining Milliken & Company, Kelly Lee worked at UnitedHealth Group as an Associate Printer from 2012 to 2014 in Duncan, SC. During her two years in this role, she gained experience in handling Electronic Data Interchanges (EDI), which helped streamline purchase order processing. This foundational experience contributed to her skill set in customer service and operational efficiency.
Experience at Knights Apparel
Kelly Lee was employed at Knights Apparel as a Retail Sales Specialist from 2014 to 2016 in Spartanburg, SC. In this capacity, she managed sales and retail data reports, focusing on optimizing customer service operations. Her role involved direct interaction with customers, enhancing her understanding of retail dynamics and customer expectations.
Education and Expertise
Kelly Lee studied at Spartanburg Community College, where she focused on Business, Management, Marketing, and Related Support Services. She achieved an Associate's degree in this field from 2022 to 2023. This educational background has equipped her with the knowledge and skills necessary for her roles in customer service and operations management.
Vendor Relationship Management
In her professional roles, Kelly Lee has developed expertise in managing vendor relationships. This experience has been crucial in enhancing service delivery and ensuring that customer needs are met effectively. Her ability to coordinate with various stakeholders has contributed to her success in customer service operations.