Sonya Norris
About Sonya Norris
Sonya Norris is a Customer Service Representative at Milliken & Company in Spartanburg, South Carolina, where she has worked since 2021. Previously, she spent 30 years as a Customer Service Manager at Gerber Childrenswear LLC.
Work at Milliken & Company
Sonya Norris has been employed at Milliken & Company as a Customer Service Representative since 2021. In this role, she is responsible for addressing customer inquiries and ensuring a high level of service. Her position is based in Spartanburg, South Carolina, where she has contributed to the company's commitment to customer satisfaction for three years.
Previous Experience at Gerber Childrenswear LLC
Before joining Milliken & Company, Sonya Norris worked at Gerber Childrenswear LLC for 30 years, serving as a Customer Service Manager from 1990 to 2020. In this capacity, she managed customer service operations and developed strategies to enhance customer relations and support. Her extensive experience in the field has equipped her with valuable skills in customer interaction and service management.
Education and Expertise
Sonya Norris studied at Winthrop University from 1984 to 1988, where she earned a Bachelor of Business Administration (BBA) degree. Her academic background in Secondary Education and Teaching has provided her with a solid foundation in communication and organizational skills, which are essential in her customer service roles.
Background
Sonya Norris has a long-standing career in customer service, spanning over three decades. Her professional journey began at Gerber Childrenswear LLC, where she developed her expertise in customer relations. Following her tenure there, she transitioned to Milliken & Company, continuing her commitment to providing quality customer service.